For leaders who shape the future

GR3: Strategy. Embodiment. Brilliance

“You don’t want ordinary. Neither do we.”

“Private C-Level advisory for the 1%—where strategy meets somatic wisdom and embodied excellence.”

Where C-Suite Visionaries

Go To Grow

peak performance

Inside Out

This is not a program. This is a partnership.

Begin when you’re ready to play at the highest level.

There are two final periods aching

to be the world’s boldest.

We've coached the world's boldest.
Now we’re here for you,.

We advise founders and executives ready

to become the most resilient, visionary,

and embodied leaders in their field.

“Strategy without presence is empty.

Presence without action is wasted"

GR3: Grit. Grace. Grounded.

For over three decades, we’ve advised visionaries, founders, and Fortune 500 leaders who shape the world you see. Now, as GR3, we bring our collective mastery—strategy, somatic leadership, and peak performance—under one roof.

This Is Not Consulting

Or Coaching

This is not consulting or coaching as usual.

This is a bespoke advisory partnership for those ready to lead with both presence and precision.

You’ve outgrown standard, off-the-shelf approaches.

You’re seeking the rarest guidance: Deeply human. Fiercely intelligent. Relentlessly results-driven.We’ve coached the world’s boldest.

Welcome to GR3.

Where the world’s most in-demand leaders come to grow, sharpen, and remember what’s possible

peak performance leadership

We Coach

The World's Boldest

high performance

You don’t need more noise.
You need a sparring partner who’s walked your path..

We’ve coached the world’s boldest.
Now we’re here for you..

Every engagement is custom. Every result, earned..

Strategy. Presence. Performance.
Integrated, embodied, and unreasonably effective.

For leaders who want more than answers—who want transformation.

GR3 is not for everyone.
But for the right few, nothing else will do

If you know, you know.

Begin the conversation.

Our Origin

GR3 began where most firms end:

After twenty years at the table with Fortune 500 boards, founders, and visionaries.

After decades of hard-won lessons—on the front lines of change, in the silent spaces between decisions, and in the relentless pursuit of excellence.

We came together because we saw what was missing:

A place where leaders could bring their whole selves—mind, body, ambition, and doubt—and

be met with both unflinching honesty and unwavering support.

We are the integration of three rare disciplines:

Strategic Clarity and Somatic Leadership: Coaching and Mentoring for the 1%

VirtuosoCEO’s Transformative Executive Programs

The Living Intentionally Life Method for Fulfillment and Peak Performance.

GR3 stands for Grit,

Grace and Grounded.

Grit: The resilience that comes from experience, not theory.

Grace: The art of leading with presence, not just power.

Grounded: The wisdom to lead with deep integrity, even in the face of adversity.

Our clients don’t need generic advice—they want bespoke partnership, forged from synergistic expertise and lived results.

We built GR3 to be that place.

A sanctuary and a crucible, where transformation is inevitable and high performance is embodied.

This is our origin.
This is your invitation.

C-suite performance

Meet the Team of Professionals

anc van assendelft

Anca van Assendelft

“Stillness is not the absence of movement, but the presence of intention"

Anca weaves strategy with somatic wisdom, listening beyond words to map the unseen currents that move organizations.

joe gagnon

Joe Gagnon

“The body is the first boardroom.”

An ultra-endurance athlete and six-time CEO, Joe guides high performers to inhabit their edge—physically, mentally, and soul-deep.

kim walker

Kim Walker

“Transformation is not an event. It’s a practice.”

Known for blending rigor with deep intuition, Kim translates volatility into vision, guiding executives into brilliance.

Our The Suite Of

Offerings

results-driven strategy

Somatic Leadership

COACHING

Our Somatic Leadership at GR3 is an invitation to rediscover the intelligence of your own body.

Here, leadership isn’t a mask you wear, but a presence you inhabit—felt, not forced.”

For More Information ........

Resilience to AI Brilliance

90-Day EXECUTIVE PROGRAMS

Our 90-Day Resilience to AI Brilliance program is a crucible for transformation. One-on-one, white-glove, and impossible to outgrow.”

For More Information ........

behavioral performance
C-suite performance

C-Suite Workshops

Our C-Suite workshops aren’t ‘sessions.’

They’re immersive, confidential labs for visionaries who rewrite the rules.”.

For More Information...

PEAK FITNESS & PERFORMANCE Living Intentionally

“Our Peak Fitness & Performance isn’t about the grind—it’s about intention. Alive on purpose, moving beyond routine into a space where clarity and energy are your baseline.”

For More Information ........

peak fitness
breakout performance

Breakout Performance Tools

SINGLE SESSIONS

“Our Breakout Performance Tools are portals—each session is a key. Breathwork, Life Cycles, Strategic Breakthroughs, Psych K, C-IQ, Quantum VC: these are for those ready to leap, not just step. One hour, and the landscape shifts.”

For More Information...

The GR3 Difference

We are not consultants. We are partners in your evolution.

Every engagement is custom-designed, grounded in two decades

of proven results at the highest level.

No formulas. No off-the-shelf playbooks.
Only what wor
ks—for you.

Customer service representatives

The Not-So-Secret, Secret Sauce of Customer Service

March 25, 20252 min read

Let's delve into a critical component for any business: customer service. It's a decisive factor that can either ensure customer loyalty or drive them away. In today's fast-paced environment, consumers have little patience for long waits, complex phone menus, arduous return processes, or communication barriers.

So, how do you create a loyal customer base? By delivering an experience that is straightforward, efficient, and enjoyable. Achieve this, and your customers will not only return, but they'll also become advocates for your brand.

Now, let’s explore the essential elements of exemplary customer service. First, understand what you, as a business leader, want to achieve. With your role as the visionary, it's imperative to have a clear plan that includes your approach to customer interaction. Consider these primary goals:

  1. Simplify the customer interaction process. Implement user-friendly websites, offer discounts, and utilize kiosks that are easy to operate. Embrace emerging AI technologies to streamline processes and personalize experiences, ensuring each interaction is seamless.

  2. Ensure every customer feels valued with each transaction. Your team should be knowledgeable, approachable, and patient. Customers should perceive value beyond the price of products, extending to their overall experience with your brand.

  3. Shift your mindset from "Can I afford this?" to "Can I afford not to do this?" It's crucial to prioritize customer satisfaction over mere cost considerations. Utilize AI not only for automation but also for anticipating customer needs and solving issues proactively.

With these objectives in mind, integrate the following strategies to elevate your customer service standards:

  • Communicate your customer service vision clearly to your staff.

  • Align incentives and bonuses with customer service performance.

  • Monitor the service levels provided by your team.

  • Recognize when to adhere to company policies and when to accommodate customer requests.

  • Maintain a continuous focus on your goals.

This framework should assist you in developing a robust customer service strategy. If you need further guidance or resources, please feel free to reach out. I'm equipped with the tools and insights to help you define exemplary customer service, enhanced by the capabilities of AI.

Let's work together to make superior customer service the cornerstone of your business success.


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